Frequently Asked Questions

Orders & Shipping

How long does shipping take?

Most orders ship within 3–5 business days. Delivery times vary by location, but you can expect your order within 7–14 business days after it ships.

Do you ship internationally?

Yes — we ship worldwide. International delivery times and costs vary by destination.

Can I track my order?

Absolutely. You'll receive a tracking number by email once your order has shipped.

Can I change or cancel my order?

If you need to make a change, reach out to us as soon as possible. Once an order has been sent to production, we're unable to make changes or cancellations.

Sizing & Products

What sizes do you offer?

Our apparel is available in sizes Small through 5XL. We believe sobriety belongs to everyone, and so does our clothing.

What colors are available?

Most of our apparel comes in Beige, Black, White, and Grey — clean, versatile, and built to last.

How do I know which size to order?

Each product page includes a size guide. When in doubt, size up — our fits are designed to be comfortable and relaxed.

Returns & Exchanges

What is your return policy?

Because our products are made to order, we don't accept returns or exchanges unless the item arrives damaged or defective. If something's wrong, contact us and we'll make it right.

My item arrived damaged. What do I do?

We're sorry to hear that. Reach out to us at your earliest convenience with a photo of the issue and your order number, and we'll sort it out.

The Brand

What is Sober Still?

Sober Still is apparel for the sober community — bold, honest, and made for every stage of the journey. We exist for those who keep showing up, no matter what.

Is Sober Still affiliated with any recovery program?

No. Sober Still is an independent brand. We respect and support all paths to sobriety, and we don't align with or represent any specific program or organization.